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Where do I enter a Promo/Discount Code?
Promo/Discount Codes are entered on the checkout cart page. To see an example CLICK HERE.
What is your return policy?
We want you to be happy. For our
return policy CLICK HERE.
My item arrived damaged. What do I do?
To find out how to replace a damaged
item CLICK HERE .
Can I exchange my item for a different size?
To find out how to exchange a product CLICK HERE .
Where is my order?
We will send you a tracking email as soon as your order is shipped. If you have not received a tracking email please refer to the specific item you purchased to determine the appropriate shipping time. If this time has not elapsed please wait for your product. If this time has elapsed please contact customer service directly CLICK HERE.
Why hasn't customer support answered
my question?
We answer all questions within 1 business day. If you do not receive an answer please check your spam and remove all filters. Our system creates a ticket number and sends an automated reply to every email/question. If you are not receiving this automated reply then your email is filtering out our replies.
How do I contact customer support?
We can be reached by email or live chat CLICK HERE.
How long will it take to get my item?
Please refer to the specific item to determine shipping time. For a example on where to find this information for each item CLICK HERE.
How much is shipping?
All orders have a flat shipping rate of $4.99 per order regardless of the size or quantity.
Do you ship Internationally?
No. We only ship to the 48 continental states.
Can I expedite shipment?
We cannot expedite shipment at this time. We are looking into this as
a future option.
Can I return/exchange my purchase?
Yes. We do allow returns and exchanges. Please see our return policy CLICK HERE.
How do I pay?
You can pay with Paypal, Google Checkout, or a credit card via our secure checkout. Simply add an item to your cart then click checkout now.
Is your checkout secure?
Yes. Our checkout is secured with the latest in online protection. See our full privacy/security policy CLICK HERE.
Can I pay by credit card?
Yes. You can use your credit card and process it through Verisign's secrue
checkout. Just follow the instructions as you are checking out. Does my purchase include a warranty?
If the manufacturer provides a warranty for a product it will be included
in the package. We do replace or refund items that arrive damaged.
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